FAQ 01

How can I get more detailed information on particular properties?
Just give us a call or send an email, and we’ll do our best to help.

FAQ 02

Can we reserve a property before it is released for sale?
No, you cannot reserve a property before it is released for sale. However you can advise our sales team of your interest in a particular plot. We can then let you know once the plot is released for sale.

FAQ 03

How do I reserve a new home?

Speak to our experienced sales team at the development you are interested in purchasing a property on. They will confirm the price of the property and advise whether it is still available for purchase. They will ask you a few questions to ensure you are in a position to reserve a property. Your reservation fee reserves your new home. During this reserved period your new home will be withdrawn from sale and it will not be subject to any price increases. We will then ask you to exchange contracts and pay a deposit on exchange (usually between 14 and 28 days after reservation). This reservation fee and deposit are then deducted from the price of your home.

FAQ 04

Can I find out if any homes are available to rent at The Quadrant?
We don’t rent any of the homes we built. Any affordable/social housing is managed by a housing association. At The Quadrant the local housing association is Lincolnshire Housing Partnership https://www.lincolnshirehp.com/ For any private rental enquires, we would recommend speaking to local rental agents.

FAQ 05

Why do I pay a service charge?
Many local councils will not take responsibility for cutting grass and the upkeep of communal areas on new developments. This means an estate management company is appointed to take on these tasks, which all residents will pay a monthly fee for. The service charge covers the provision of services which are detailed in your lease or TP1. This can include cleaning, gardening, communal electricity, insurance and fees. For a more detailed explanation of your charges please refer to the budget break-down and notes of explanation which are issued each year or ask the sales team.

FAQ 06

I have a query with my new home, who do I speak to?
The role of the Customer Service Department is to attend to and solve any problems or warranty issues you may have with your new home. So, after moving into your new home, please direct your questions to this department rather than to the Sales Representative or Site Manager. The Customer Service Department has systems and procedures in place to ensure that all problems or questions can be dealt with as quickly as possible.

FAQ 07

There are common areas on the development, what does this mean?
These are the areas within a development which do not form a plot to be assigned to an individual proprietor. They include play areas, landscaped areas, roads and footpaths that are not intended for adoption by any of the relevant local authorities.
Within flatted areas on a development, this may include parking areas, street lighting, and communal stairways, which are not intended for adoption by the local authority.